Account & Data Deletion

Magnate: Life & Empire · Last updated 15 July 2026

This page explains how to request deletion of your Magnate: Life & Empire account and the data associated with it, and what happens when you do.

How to request deletion

Magnate accounts are deleted on request. To request deletion:

Send an email to xofnir@proton.me.
Use the subject line "Account deletion request".
In the message, include your in-game account username (the handle you log in with) so we can identify the account to delete.

We will confirm and process your request within 30 days. We may contact you at the email you write from to verify the request before deleting, so that no one else can delete your account.

What gets deleted

When your request is processed, we permanently delete the data tied to your account, including:

Your account credentials (username and hashed password);
Your gameplay data — characters, virtual play-money balances, progress, items, companies, and achievements;
Your chat messages and other in-game user-generated content; and
Any account-level purchases or entitlements records.

What may be retained, and for how long

Backups: residual copies in routine encrypted server backups are overwritten in the normal backup rotation and fully purged within 90 days of deletion.
Security logs: short-lived technical server logs (which may include an IP address) are kept only briefly for security and abuse prevention and expire on their own within 30 days.
Legal requirements: we may retain limited information where we are required to by law; it is deleted once no longer required.

Magnate does not collect your real name, email address (beyond the address you choose to email us from), phone number, or location, so there is no such data to delete.

Contact

Questions about deletion or your data: xofnir@proton.me. See also our Privacy Policy.